Contact & Information - Information



We offer you free parking in front of the hotel. Or would you prefer a parking space in a garage? We can help you with that. You can obtain the entry ticket to our underground garage from reception. We charge a CHF 25 fee for a garage parking space per day.

Check-in and check-out

You can check in at any time after 3.00 p.m. local time on your day of arrival.

You have time to check out until 12 noon on your day of departure.

Ski hire

You can find the «Silver Sport» sports store actually in our hotel. Whether it’s to hire or buy, ski equipment or hiking boots, in winter or in summer – the staff will be happy to advise you!

Besides sports articles, there are also newspapers, magazines and postcards available from “Silver Sport”.

Opening hours in the winter: open continuously from 8.30 a.m. to 6.30 p.m.
Opening hours in the summer: from 9.00 a.m. to 12 noon and from 2.00 p.m. to 6.00 p.m.
In June: closed on Sundays.


Pets are really welcome at our hotel. We offer a comprehensive service so that your four-legged friends feel totally at home here. You can order the food for your dog beforehand or book our walking service. Simply fill in this form and let us know what your pet needs during your stay at our luxury hotel .

We charge CHF 60.– per day (including food) for pets. Pets must always be accompanied by their owners or be kept in a box. We hope you understand that we cannot allow pets to be unsupervised in hotel rooms. Guests are also not allowed to take their pets into the restaurants, the Lobby Bar, the Palace Spa and the outdoor pool with them.