Contact & Information - Information



We offer you free parking in front of the hotel. Or would you prefer a parking space in a garage? We can help you with that. You can obtain the entry ticket to our underground garage from reception. We charge a CHF 25 fee for a garage parking space per day.

Check-in and check-out

You can check in at any time after 3.00 p.m. local time on your day of arrival.

You have time to check out until 12 noon on your day of departure.

Dress code

From 7.00pm gentlemen are asked to wear a jacket in Le Grill, the Bar du Grill and the Veranda section of Le Grand Restaurant. Baseball caps, woolies, coats, hoodies, polo shirts, T-shirts, ripped jeans and sport shoes are not permitted in the restaurants and bars in the evening.


Pets are really welcome at our hotel. We offer a comprehensive service so that your four-legged friends feel totally at home here. You can order the food for your dog beforehand or book our walking service. Simply fill in this form and let us know what your pet needs during your stay at our luxury hotel .

We charge CHF 60.– per day (including food) for pets. Pets must always be accompanied by their owners or be kept in a box. We hope you understand that we cannot allow pets to be unsupervised in hotel rooms. Guests are also not allowed to take their pets into the restaurants, the Lobby Bar, the Palace Spa and the outdoor pool with them.