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Royal Hotel, Winter & Gstaad Palace AG
Palacestrasse 28
CH-3780 Gstaad
[email protected]
+41 33 748 50 00

Website Conception, Design & Development

Positioner SA
Centro Monda 3
6528 Camorino


  • Mark Ineichen, President of the Board of Director
  • Andrea Ernst Scherz, Board of Directors Delegate

Company head office: Saanen (Switzerland)
Commercial registry entry: Entered in the Canton of Bern Commercial Register
Company identification number: CHE-101.473.212
VAT number: CHE-101.473.212 MWST


Terms of Use and Privacy Policy

This is the official Hotel Gstaad Palace website ( belonging to Royal Hotel, Winter & Gstaad Palace AG.

By using this website you accept Royal Hotel, Winter & Gstaad Palace AG’s Terms of Use and Privacy Policy below. Therefore please read through the Terms of Use and Privacy Policy below carefully before surfing the website.

1. Amendments

Royal Hotel, Winter & Gstaad Palace AG reserves the right to amend this website’s offer and content as well as the Terms of Use and Privacy Policy at any time without prior notice. These amendments are binding from the date the amendment was made.

2. Not a binding offer

The information on this website is solely for information purposes and does not constitute a legally binding offer.

3. Intellectual property rights

The entire content of this website is protected by intellectual property rights, namely copyright and trademark rights. All the texts, content, data, images, information, graphics, video and animations files etc. on this website may not be changed, transmitted, distributed, saved, copied or republished without Royal Hotel, Winter & Gstaad Palace AG’s express written consent.

The downloading or printing out of individual pages and/or sections of the website is only permitted for own use as long as the copyright information and other protected trademarks are not removed. This does not by any means grant you a licence or right to use an image, registered trademark or logo.

The use of the correspondingly highlighted press images by media professionals for editorial purposes remains reserved, provided the prior consent of Royal Hotel, Winter & Gstaad Palace AG has been obtained. Media enquiries are to be directed to [email protected]

4. Hyperlinking and disclaimer for links

Royal Hotel, Winter & Gstaad Palace AG permits some other companies to place their logo and a link to their own website on the website. When you click these kinds of links you leave the Royal Hotel, Winter & Gstaad Palace AG website. You use these kinds of links at your own risk. Royal Hotel, Winter & Gstaad Palace AG does not monitor these companies’ data protection standards, is not responsible for the content on the website and accepts no liability for this.

Links to the Royal Hotel, Winter & Gstaad Palace AG website are permitted. Deep linking and framing the website, individual web pages and/or objects on this website is only allowed with Royal Hotel, Winter & Gstaad Palace AG’s express permission. The copying or use of individual sections or the entire content of the Royal Hotel, Winter & Gstaad Palace AG website in other electronic or printed publications is also not permitted without Royal Hotel, Winter & Gstaad Palace AG’s express and written consent.

5. Liability and warranty disclaimer

Royal Hotel, Winter & Gstaad Palace AG is not liable for the content published on this website being correct. All warranties are excluded and any liability or responsibility associated with using this website, namely for any incorrect or incomplete content, is excluded. In addition, Royal Hotel, Winter & Gstaad Palace AG does not accept any responsibility and is not liable for any potential viruses or other damage to users’ IT systems or other property that is the result of accessing or using this website, downloading material, data, texts, images, video or audio material etc. or browsing on this website.

6. Privacy Policy

The protection of your personal privacy is important to us. As a visitor to this website you therefore do not have to provide any personal information such as names, address, phone number or email address.

However, your personal details are essential if you would like to use our products or services (such as newsletter, information, reservations or enquiries) or create a user profile. Royal Hotel, Winter & Gstaad Palace AG uses your information to provide the services you want and for its own marketing purposes. The personal details you provide us with are used exclusively for our purposes and are not sold, leased out, exchanged or made available in any other form to third parties outside the Royal Hotel, Winter & Gstaad Palace AG without your express consent. We are committed to handling your details in compliance with the Swiss Data Protection Act (DSG).

Your personal details are sent abroad as part of online reservation and saved and edited there too. Personal details can also be stored, sent and edited abroad in compliance with Swiss data protection legislation.

Royal Hotel, Winter & Gstaad Palace AG points out that the transfer of data on the Internet (e.g. with communication by email) may have security gaps and vulnerabilities. In this context, we cannot guarantee full protection against your personal data being accessed by third parties. The customer is responsible for data transfer on the Internet.

The use of contact details published as part of the legal notice by third parties to send advertising and information material that was not expressly requested is expressly objected to and we reserve the right to take legal action in the event that unsolicited advertising information is sent.

Cookies: Royal Hotel, Winter & Gstaad Palace AG uses cookies in certain cases. A cookie is a file that is stored on the user’s hard drive and contains information about the user. Cookies are not used to identify the person but exclusively to understand user behaviour and provide the customer with personalised offers. As a logged in user a cookie that temporarily saves an identification number is necessary during your visit. This identification number is only used to facilitate communication while you are using the services.

Google Analytics: The Royal Hotel, Winter & Gstaad Palace AG website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses cookies to help the website analyse how visitors visit the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activities and providing other services relating to website activity and Internet usage. Google will also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however Royal Hotel, Winter & Gstaad Palace AG points out that if you do this you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection of the data produced by the cookie and related to the use of the website (incl. your IP address) as well as the processing of this data by downloading and installing the browser plug-in available under the following link:

7. Use of Facebook social media plug-ins

The website uses social media plug-ins provided by the social network (“Facebook”), operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA. You can find detailed information about the individual plug-ins’ functions and their appearance on the following website:

Facebook social media plug-ins establish a direct connection to the Facebook servers through the browser, whenever you visit our website. As a result, information is sent to Facebook that the website page that contains the social media plug-in has been opened by you.

If you are logged into Facebook at this time, your visit to our website and all your interactions associated with the social media plug-ins (e.g. clicking “Like”, writing a comment etc.) can be allocated to your Facebook profile and saved on Facebook. Even if you do not have a Facebook profile yourself, it cannot be ruled out that Facebook will save your IP address.

Please refer to the Facebook data privacy policy with regards to the purpose and scope of data collection as well as the processing and use of data by Facebook: There you can also find a summary of the setting options in your personal Facebook profile to protect your privacy and therefore your associated rights.

To prevent Facebook from collecting the aforementioned details when you visit our website, log out of Facebook before you visit our site. To prevent general access to your data by Facebook on our and other websites, you can block Facebook social media plug-ins for your browser using an add-on.

8. Use of other social media plug-ins

The website may use other social media plug-ins from third-party providers (for example Xing, Twitter, Pinterest, Linked-in, TripAdvisor or Google+). By integrating the plug-ins data may be automatically transferred to third-party providers when you visit the website. If the user is logged into a third-party provider’s network at the same time, the visit to this website may be allocated to their network account.

For information on the purpose and scope of data collection and further processing and usage, as well as your rights in this respect and settings options for protecting your privacy please see the relevant third-party provider’s privacy policy.

Royal Hotel, Winter & Gstaad Palace AG does not have any influence on the nature of this data transfer or any knowledge with regards to the scope of the transferred data, which is why Royal Hotel, Winter & Gstaad Palace AG refers users to the respective third-party providers’ data privacy policies and excludes any responsibility and liability in connection with these third-party provider plug-ins.

9. Information, deletion, blocking

You have the right to be informed about stored data pertaining to your person, the origin and recipients of such data and the reason why this data was collected and stored as well as the right to have this data corrected, blocked or deleted. You can contact Royal Hotel, Winter & Gstaad Palace AG at the address provided in the legal notice at any time regarding this and if you have any other questions on the topic of data pertaining to your person.

10. Applicable law and court or jurisdiction

If sections or individual wording of this text do not, no longer or do not fully comply with the valid legal situation, the content and validity of the remaining sections of this document remain unaffected. As long as there is a legal relationship between Royal Hotel, Winter & Gstaad Palace AG and users of this website, it is subject to Swiss law, notwithstanding any binding statutory regulations. The sole court of jurisdiction is Saanen in the Canton of Bern (Switzerland), notwithstanding any binding statutory regulations.

Info Book

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Summer Season from 23 June to 10 September 2023 | Winter Season from 15 December 2023 to 8 March 2024

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23 Gift Surprise

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7 Formal Dining

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11 Massage

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24 LHW

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Mail [email protected] - Phone +41 33 748 50 00